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Institution	Date	Title	Author
元培科技大學	2008-06-06	品質特質、顧客滿意?以及顧客忠誠?之研究：以台灣醫學服務產業為?	胡秀媛;?友錚;閻鐵民;蔡志弘
元培科技大學	2008-06-06	運用Kano 二維品質模式與決策實驗室分析法於贏得與符合訂單條件的改善~ 以臺灣工業電腦製造業為?	?友錚;胡秀媛;閻鐵民;蔡志弘

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