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"彭薰嫻"

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Institution Date Title Author
育達商業科技大學 2008 企業形象、產品品質、服務品質對零售業顧客滿意與關係承諾影響過程差異之初步研究;A Preliminary Study on the Different Roles of Corporate Image, Product Quality, and Service Quality in the Formation of Customer Satisfaction and Relationship Commitment in a Retailing Context 葉日武;彭薰嫻

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