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"柯程翔"

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Institution	Date	Title	Author
國立交通大學	2014-12-12T02:42:21Z	應用Refined Kano模型結合PZB SERVQUAL改善大學校園之資訊中心服務櫃檯服務品質	柯程翔; Ko, David; 張永佳; Chang, Yung-Chia

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