臺灣學術機構典藏系統 (Taiwan Academic Institutional Repository, TAIR)

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臺灣學術機構典藏系統 (Taiwan Academic Institutional Repository, TAIR)

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	2019臺灣學術機構典藏研討會
	機構典藏系統RC7版本已發佈

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Institution	Date	Title	Author
國立高雄餐旅大學	2002-04	顧客組織承諾、顧客參與與服務補救後滿意度關連性之研究--以航空業為例	鄭紹成;邱玉妮;羅啟中
中國文化大學	2002	服務事件重要性、顧客情緒與補救後顧客滿意度關係之研究	羅啟中

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