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臺灣學術機構典藏系統 (Taiwan Academic Institutional Repository, TAIR)
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Institution Date Title Author
國立屏東大學 2017.06 從期望落差模式探索百貨業服務品質滿意度技術報告 歐陽彥晶;許媁筑
國立屏東大學 2011 從期望落差模式探索服務品質的滿意度-以購物中心為例 許媁筑; Hsu, Wei-chu

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