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"黃晉瑩"

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Institution	Date	Title	Author
東海大學	2001	中日兩國服務業在服務策略上有關『實體環境因素』、『服務提供過程』與顧客滿意度、顧客重視度的比較研究---------------以百貨業為例	黃晉瑩; Alan Huang

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