臺灣學術機構典藏系統 (Taiwan Academic Institutional Repository, TAIR)

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臺灣學術機構典藏系統 (Taiwan Academic Institutional Repository, TAIR)

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Institution	Date	Title	Author
元智大學	2011-05	An Application of Contrast Effects on Service Recovery Process: A Preliminary Result in Taiwan	Hua-Hung Weng; Chin-Yu Kao
元智大學	2011-04	The Application of Contrast Effects on Service Recovery Design	Hua-Hung Weng; Chin-Yu Kao
元智大學	2011	藉服務補救選項提升顧客滿意度	高謹瑜; Chin-Yu Kao

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