臺灣學術機構典藏系統 (Taiwan Academic Institutional Repository, TAIR)

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臺灣學術機構典藏系統 (Taiwan Academic Institutional Repository, TAIR)

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Institution	Date	Title	Author
國立成功大學	2014	Effects of service quality and customer satisfaction on customer loyalty in high-speed rail services in Taiwan	Chou, Pin-Fenn; Lu, Chin-Shan; Chang, Yu-Hern
國立成功大學	2012-07	An evaluation of influenza preventive measures on airlines: a passenger\'s perspective	Chou, Pin-Fenn;Lu, Chin-Shan
國立成功大學	2009-05-27	旅客認知服務品質、轉換成本、價值與忠誠度關係之研究---以台灣高速鐵路公司為例	周萍芬; Chou, Pin-Fenn
國立成功大學	2009	Assessing Service Quality, Switching Costs and Customer Loyalty in Home-Delivery Services in Taiwan	Chou, Pin-Fenn; Lu, Chin-Shan

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