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Institution Date Title Author
元智大學 Aug-15 Improving Service Quality by Prioritizing Service Attributes Using SERVQUAL and KANO Model- A Case Study of Nursing Home in Taiwan Chinmei Chou; Cindy Sutanto; Shu-Kai Wu
元智大學 2015-08-02 Improving Service Quality by Prioritizing Service Attributes Using SERVQUAL and Kano Model Chin Mei Chou; Cindy Sutanto; Shu-Kai Wu
元智大學 2015-01 New Ergonomics Perspective Chinmei Chou; Cindy Sutanto; Chi-Kuang Chen
元智大學 2015-01 Integrating Kansei Engineering Method and Kano Model for Service of Nursing Home in Taoyuan, Taiwan Chinmei Chou; Cindy Sutanto; Chi-Kuang Chen
元智大學 2015-01 Integrating Kansei Engineering Method and Kano Model for Service of Nursing Home in Taoyuan, Taiwan Chinmei Chou; Cindy Sutanto; Chi-Kuang Chen
元智大學 2015-01 Integrating Kansei Engineering Method and Kano Model for Service of Nursing Home in Taoyuan, Taiwan Chinmei Chou; Cindy Sutanto; Chi-Kuang Chen
元智大學 2015-01 Integrating Kansei Engineering Method and Kano Model for Service of Nursing Home in Taoyuan, Taiwan Chinmei Chou; Cindy Sutanto; Chi-Kuang Chen
元智大學 2015 利用Servqual, Kano 與Kansei的集成模型學探討在療養院中優先服務的屬性 陳幸妮; Cindy Sutanto
元智大學 2014-08-25 Integrating Kansei Engineering Method and Kano Model for Service of Nursing Home in Taoyuan, Taiwan Chin Mei Chou; Cindy Sutanto; Chi-Kuang Chen
元智大學 2014-06-04 A Study of Service Process Re-design for Takao Railway Museum Chin Mei Chou; Cindy Sutanto

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