臺灣學術機構典藏系統 (Taiwan Academic Institutional Repository, TAIR)

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Institution	Date	Title	Author
國立臺灣海洋大學	2013-06	Service quality assessment based on customer satisfaction in international freight forwarding industry: An empirical study in East Asia	Huang Sheng Teng;Bulute;E.;Duru;O.;Yoshida;S.;; é»èé¨°
國立臺灣海洋大學	2013-06	A multi-variate QFD design for the service quality assessment of Kansai international airport in Japan	Huang Sheng Teng;Bulut;E.;Duru;O;; 黃聖騰
國立臺灣海洋大學	2012-09	Shipping performance assessment and the role of key performance indicators: Quality function deployment for transforming ship owner's expectation	Huang Sheng Teng;Duru;O;Bulute;E.;Yoshida;S.;; 黃聖騰
國立臺灣海洋大學	2011	Multi-Layer Quality Function Deployment(QFD)Approach for improving the compromised quality satisfaction under the agency problem	Duru;O. .;Bulute;E.;Huang;S.T;Yoshida;S.;; 黃聖騰

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