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Institution Date Title Author
國立臺灣體育運動大學 2016-03 讓員工與顧客同享快樂情境遊憩服務接觸員工情緒之情境前因與績效評價 蕭柏勳;趙琪; Hsiao, Po-Hsun;Jaw, Chyi
國立臺灣體育運動大學 2015-03 Applying complexity theory to solve hospitality contrarian case conundrums: Illuminating happy-low and unhappy-high performing frontline service employees Hsiao, James Po-Hsun;Jaw, Chyi;Woodside, Arch G.

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