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Institution Date Title Author
國立政治大學 2017 Impacts of misbehaving air passengers on frontline employees: role stress and emotional labor Hu, Hsin-Hui“Sunny”; Hu, Hsin-Yi; King, Brian
國立政治大學 2017 Impacts ofmisbehaving air passengers on frontline employees: role stress and emotional labor Hu, Hsin-Hui Sunny;Hu, Hsin-Yi;King, Brian

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