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Institution Date Title Author
國立交通大學 2014-12-12T02:56:58Z 由服務行銷觀點探討國內航空公司服務品質改善策略 鄭光遠; Kung-Yeun Jeng; 馮正民; Cheng-Min Feng
國立高雄餐旅大學 2006-06 資料探勘技術應用於航空業顧客再搭意願區隔與服務滿意項目組合之分析 翁振益;張德儀;鄭光遠;鍾碧姮;林雅藝; Jehn-Yih Wong;Te-Yi Chang;Kung-Yeun Jeng;Pi-Heng Chung;Ya-Yi Lin

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