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Institution Date Title Author
元智大學 Nov-21 Usability and responsiveness of AI chatbot on online customer experience in e-retailing ( https://www.emerald.com/insight/0959-0552.htm ) Chen J.-S.; LE TRAN THIEN Y; Florence, Devina
元智大學 2021 顧客經驗在旅遊科技服務應用之探討 黎陳天意; LE TRAN THIEN Y

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