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| 元智大學 |
2015-10-01 |
Investigate the gender difference in customer relational bonds and loyalty
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Lee Chi-Hsun; Etta Y. I. Chen; Su Jui-Lien |
| 國立高雄第一科技大學 |
2004.07 |
服務失誤之補償效果：跨文化服務接觸的檢視
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黃吉村;渥頓;李奇勳;劉宗其; Huang, Chi-Tsun;Clyde, A.Warden;Lee, Chi-Hsun;Liu, Tsung-Chi |
| 國立高雄第一科技大學 |
2003.10 |
Service Failures Away from Home: Benefits in Intercultural Service Encounters
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Clyde, A.Warden;Huang, Chi-Tsun;Lee, Chi-Hsun |
| 國立成功大學 |
2003 |
Service failures away from home: benefits in intercultural service encounters
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Warden, Clyde A.; Liu, Tsung-Chi; Huang, Chi-Tsun; Lee, Chi-Hsun |
| 國立高雄第一科技大學 |
2001.01 |
服務失誤類型、補償措施與再惠顧率之探索性研究--以CIT法應用於餐飲業為例
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劉宗其;李奇勳;黃吉村;渥頓; Liu, Tsung-Chi;Lee, Chi-Hsun;Huang, Chi-Tsun;Clyde, A.Warden |
| 國立高雄第一科技大學 |
2001 |
Fatal Service Failures Across Cultures
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Liu, Tsung-Chi;Warden, Clyde A.;Lee, Chi-Hsun;Huang, Chi-Tsun |
Showing items 1-6 of 6 (1 Page(s) Totally)
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