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Institution Date Title Author
南台科技大學 1997-6 A Comparative study of Service Quality and Customer Satisfaction in Kaohsiung‘s Small Scale Department Stores 陳孟修; Iuan-Yuan Lu ; Meng-Shiou Chen
南台科技大學 1997-5 A Comparative study of Customer Satisfaction in Kaohsiung‘s Mass Merchandisers 陳孟修; Iuan-Yuan Lu ; Meng-Shiou Chen

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