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臺灣學術機構典藏系統 (Taiwan Academic Institutional Repository, TAIR)
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Institution Date Title Author
國立臺灣海洋大學 2016-05 Multi-dimensional service improvement under the multi-customer nature of container terminals Sheng Teng Huang; Emrah Bulut;Okan Duru
國立臺灣海洋大學 2016-04-26 A Multi-Layer QFD Design for the Service Quality Assessment of Kansai International Airport-Japan Emrah Bulut;Okan Duru; Sheng Teng Huang
國立臺灣海洋大學 2015-03 Service quality assessment in liner shipping industry: An empirical study on Asian shipping case Sheng-Teng Huang; Emrah Bulut; Okan Duru
國立臺灣海洋大學 2014-02 Shipping performance assessment and the role of key performance indicators (KPIs): Quality function deployment for transforming ship owner’s expectation Okan Duru ;Emrah Bulut; Sheng Teng Huang; Shigeru Yoshida
國立臺灣海洋大學 2006 應用品質機能展開於改善服務品質之研究-以台灣宅配業為例 Sheng-Teng Huang; 黃聖騰

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