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Showing items 1-17 of 17 (1 Page(s) Totally)
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| 元智大學 |
Dec-20 |
Integrating FMEA and the Kano Model to Improve the Service Quality of Logistics Centers
|
Ling-Lang Tang; Shun-Hsing Chen; Chia-Chen Lin |
| 育達商業科技大學 |
2014 |
Using the QFD Technical to improve Service Quality in Vegetarian Foods Industry
|
Shun-Hsing, Chen;Chen-Kuo, Pai |
| 育達商業科技大學 |
2014 |
An Empirical Study of TQM Method Practices for Customer Satisfaction and Customer Loyalty
|
Shun-Hsing, Chen;Fei-Yun, Chen;I-Ping, Wu |
| 育達商業科技大學 |
2013 |
Integrated analysis of the performance of TQM tools and techniques: a case study in the Taiwanese motor industry
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Shun-Hsing, Chen;陳順興 |
| 育達商業科技大學 |
2013 |
Measuring information technology department service quality from casino's employees in Macau
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Chen-Kuo, Pai;Meng Long, Xia;Te-Wei, Wang;Shun-Hsing, Chen |
| 育達商業科技大學 |
2013 |
Integrating Service Quality Model in Quality Improvement: An Empirical Study of Employees Satisfaction for Hot Spring Industry
|
Shun-Hsing, Chen |
| 育達商業科技大學 |
2013 |
An Empirical Study for Measuring Information Technology Department Service Quality from Hospitality’s Employees in Macau
|
Chen-Kuo, Pai;Shun-Hsing, Chen;Te-Wei, Wang |
| 育達商業科技大學 |
2012 |
Devising appropriate service strategies for customers of different value: an integrated assessment model for the banking industry
|
Shun-Hsing, Chen |
| 育達商業科技大學 |
2011 |
Integration SERVQUAL model and performance control matrix to improve service quality for the hot spring industry
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陳, 順興;Shun-Hsing , Chen;Tsu-Ming , Yeh;Chee-Cheng , Chen |
| 育達商業科技大學 |
2010 |
The comparison and analysis of employee satisfaction improvement in the hot spring and financial industries
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King-Jang , Yang;Shun-Hsing , Chen;陳, 順興 |
| 育達商業科技大學 |
2010 |
The establishment and comparison of the balanced scorecard for profit and non-profit organizations
|
Shun-Hsing , Chen;陳順興 |
| 育達商業科技大學 |
2009 |
Establishment and application of performance measure indicators for universities
|
Shun-Hsing , Chen;陳, 順興;Hui-Hua , Wang;King-Jang , Yang |
| 中原大學 |
2007-02-26 |
高等教育關鍵績效指標之建構與實施程度之分析
|
陳順興; Shun-Hsing Chen |
| 中原大學 |
2007 |
Service quality attributes determine improvement priority
|
Shun-Hsing Chen;Ching-Chow Yang;Wen-Tsann Lin;Tsu-Ming Yeh |
| 義守大學 |
2006-03 |
The application of baghouse fines in Taiwan
|
Deng-Fong Lin;Jyh-Dong Lin;Shun-Hsing Chen |
| 中原大學 |
2006 |
Establishment of higher education quality management system
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Ching-Chow Yang;Shun-Hsing Chen;Tsu-Ming Yeh;Fan-Yun Pai; |
| 中原大學 |
2006 |
An Analysis of the Utilization and Effectiveness of NPD Tools and Techniques
|
Ching-Chow Yang;Yung-Tsan Jou;Tsu-Ming Yeh;Shun-Hsing Chen; |
Showing items 1-17 of 17 (1 Page(s) Totally)
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