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Institution	Date	Title	Author
朝陽科技大學	2013-12	應用Kano及精化Kano模式於探討加盟者之服務品質需求－以連鎖餐飲業為例	黃勇富;李素箱;蔡宏仁;張家銘; Huang, Yung-Fu;Lee, Su-Shiang;Tsa*, Hung-Jen;Chang, Chia-Ming

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