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Institution Date Title Author
國立臺灣海洋大學 2016-05 Influence of Brand Reputation and Switching Barrier on Customer Loyalty for International Express Carriers Chao, Shih-Liang;Tsao, Che-Feng
國立臺灣海洋大學 2016 鎖住效應對顧客忠誠度影響之研究─以定期航商為例 Tsao, Che-Feng; 曹哲鋒

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