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机构 日期 题名 作者
大葉大學 2015-08 Understanding CRM Performance: The Mediating Role of Customer Satisfaction Hsu, Cheng-Se;Yang, Yi-Feng
大葉大學 2014-04-10 Studies of CRM: Management capabilities and the mediating roles of customer satisfaction Hsu, Cheng-Se;Islam, Majidul;Yang, Yi-Feng
大葉大學 2014-01 Factors affecting balanced scorecard usage Islam, Majidul;Yang, Yi-Feng;Hu, Yu-Jia;Hsu, Cheng-Se
大葉大學 2013-04 Customer Relationship Management in the Banking Industry: The Mediating Role of Information Technology Yang, Yi-Feng;Wu, Yu-Chi;Hsu, Cheng-Se;Tsai, Chin-Shih
國立屏東大學 2009 Linking the BSC to navigational business performance: a preliminary concept of fit theory 陳震遠;Yang, Yi-Feng;Chen, Cheng-Wu;Lien-Tung
國立屏東大學 2009 Navigational business performance in technical development of marine environment model based on regression model 陳震遠;Yang, Yi-Feng;Chen, Cheng-Wu;Chen¬, Lien-Tung
國立屏東大學 2008 Effect of working year on leader-member operation performance - Take E.Sun bank as a sample 陳震遠;Yang, Yi-Feng;Chen, Cheng-Wu
國立屏東大學 2008 Linking the balanced scorecard to navigational business performan 陳震遠;Yang, Yi-Feng;Chen, Cheng-Wu;Chen¬, Lien-Tung
國立屏東大學 2007 The interaction effect of HR-service capability, IT-service capability, and MK-service capability on e-CRM performance- A resource-based theory perspective 陳震遠;Yang, Yi-Feng;Yu, Jing-Ying
國立屏東大學 2007 The empirical banking e-service study: the effect of marketing interaction relationship on its e-CRM process to the performance- A mediation-moderation approach 陳震遠;Yang, Yi-Feng;Yu, Jing-Ying
國立屏東大學 2007 The empirical banking e-service study: the effect of marketing interaction relationship on its e-CRM process to the performance- A mediation-moderation approach 陳震遠;Yang, Yi-Feng;Yu, Jing-Ying
國立臺灣大學 2007 銀行區位選址決策支援系統之研發 -以台北市為例 楊宜芬; Yang, Yi-Feng
中原大學 2000 生物組織內光分佈影像的量測與模擬 楊宜峰; Yang Yi-Feng

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