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机构 日期 题名 作者
元智大學 2012-08-01 Applying Lean Thinking to Develop a Customer Value Analytic Model for the Service Industry Yu, Chang-Hsi; Chi-Hsun Tsai; Chen C.-K.; An-Jin Shie
育達商業科技大學 2011 Developing a public policy analytical operational model based on stakeholder identification and salience typology Yu, Chang-Hsi;Chen, Chi-Kuang;Tasi, Shen-Hung;Chang, Hsiu-Chen
育達商業科技大學 2009 The Relationship between Lending Screening Signal and Operational performance of Borrowing Company Chang, Hsiu-Chen;Huang, Gow-Liang;Yu, Chang-Hsi
育達商業科技大學 2009 Developing a Revised QFD Technique to Meet the Needs of Multiple Customer Groups Yu, Chang-Hsi; Chen, Chi-Kuang; Chen, Wan-Hong; Chang, Hsiu-Chen
育達商業科技大學 2006 A Study of Service Quality, Customer Satisfaction and Loyalty in Taiwanese Leisure Industry Yu, Chang-Hsi;Chang, Hsiu-Chen;Huang, Gow-Liang
育達商業科技大學 2006 A comprehensive study on information asymmetry phenomenon of agency relationship in the banking industry Huang, Gow-Liang;Chang, Hsiu-Chen;Yu, Chang-Hsi
育達商業科技大學 2005 A Study of Information Asymmetry Phenomenon in the Saving Market and Loans Market - A Causal Strategy Model Huang, Gow-Liang;Chang, Hsiu-Chen;Yu, Chang-Hsi
育達商業科技大學 2005 An empirical analysis of customer-oriented service activities in the Taiwanese public sector Chen, Chi-kuang;Yu, Chang-hsi;Chang, Hsiu-chen
育達商業科技大學 2004 A Customer-Oriented Service-Enhancement System (COSES) for the Public Sector Chen, Chi-Kuang;Yu, Chang-Hsi;Yang, Shiow-Jiuan;Chang, Hsiu-Chen

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