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Institution	Date	Title	Author
中州科技大學	2008-12	服務品質、品牌形象、產品價格、顧客滿意度與顧客忠誠度關係之研究---以台中市咖啡連鎖店為例	賴宏澤; 陳怡孜; 黃微靜; 賴幼真; 賴維珊

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