臺灣學術機構典藏系統 (Taiwan Academic Institutional Repository, TAIR)

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臺灣學術機構典藏系統 (Taiwan Academic Institutional Repository, TAIR)

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Institution	Date	Title	Author
國立成功大學	2015-03-01	The effects of response strategies and severity of failure on consumer attribution with regard to negative word-of-mouth	Chang, Hsin Hsin; Tsai, Yao-Chuan; Wong, Kit Hong; Wang, Jian Wei; Cho, Fang Ju
國立成功大學	2009-06-02	探討顧客關係管理資訊執行過程對以顧客為基礎之績效研究	卓芳如; Cho, Fang-Ju

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