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Institution Date Title Author
臺大學術典藏 2020-02-10T09:25:14Z Getting Smart: Learning From Technology-Empowered Frontline Interactions MING-HUI HUANG; Challagalla G.; Meuter M.L.; Huang M.-H.; de Ruyter K.; Marinova D.; Marinova D.;de Ruyter K.;Huang M.-H.;Meuter M.L.;Challagalla G.
臺大學術典藏 2020-02-10T09:25:14Z Getting Smart: Learning From Technology-Empowered Frontline Interactions MING-HUI HUANG; Challagalla G.; Meuter M.L.; Huang M.-H.; de Ruyter K.; Marinova D.; Marinova D.;de Ruyter K.;Huang M.-H.;Meuter M.L.;Challagalla G.
臺大學術典藏 2020-02-10T09:25:14Z The Future of Frontline Research: Invited Commentaries Rafaeli A.;Altman D.;Gremler D.D.;Huang M.-H.;Grewal D.;Iyer B.;Parasuraman A.;de Ruyter K.; Rafaeli A.; Altman D.; Gremler D.D.; Huang M.-H.; Grewal D.; Iyer B.; Parasuraman A.; de Ruyter K.; MING-HUI HUANG
臺大學術典藏 2020-02-10T09:25:14Z The Future of Frontline Research: Invited Commentaries Rafaeli A.;Altman D.;Gremler D.D.;Huang M.-H.;Grewal D.;Iyer B.;Parasuraman A.;de Ruyter K.; Rafaeli A.; Altman D.; Gremler D.D.; Huang M.-H.; Grewal D.; Iyer B.; Parasuraman A.; de Ruyter K.; MING-HUI HUANG
國立成功大學 2019 Unfolding the impacts of transaction-specific investments: Moderation by out-of-the-channel-loop perceptions and achievement orientations Mo, C.;Yu, T.;de, Ruyter K.;Chen, Chen C.-F.
國立成功大學 2018 The formation of a cross-selling initiative climate and its interplay with service climate Yu, T.;de, Ruyter K.;Patterson, Patterson P.;Chen, Chen C.-F.

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