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臺灣學術機構典藏系統 (Taiwan Academic Institutional Repository, TAIR)
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Institution Date Title Author
國立臺灣海洋大學 2013-06 Service quality assessment based on customer satisfaction in international freight forwarding industry: An empirical study in East Asia Huang Sheng Teng;Bulute;E.;Duru;O.;Yoshida;S.;; 黃聖騰
國立臺灣海洋大學 2013-06 A multi-variate QFD design for the service quality assessment of Kansai international airport in Japan Huang Sheng Teng;Bulut;E.;Duru;O;; 黃聖騰
國立臺灣海洋大學 2012-09 Shipping performance assessment and the role of key performance indicators: Quality function deployment for transforming ship owner's expectation Huang Sheng Teng;Duru;O;Bulute;E.;Yoshida;S.;; 黃聖騰
國立臺灣海洋大學 2011 Multi-Layer Quality Function Deployment(QFD)Approach for improving the compromised quality satisfaction under the agency problem Duru;O. .;Bulute;E.;Huang;S.T;Yoshida;S.;; 黃聖騰

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