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臺灣學術機構典藏系統 (Taiwan Academic Institutional Repository, TAIR)
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Institution Date Title Author
國立臺灣海洋大學 2016-05 Multi-dimensional service improvement under the multi-customer nature of container terminals Sheng Teng Huang; Emrah Bulut;Okan Duru
國立臺灣海洋大學 2016-04-26 A Multi-Layer QFD Design for the Service Quality Assessment of Kansai International Airport-Japan Emrah Bulut;Okan Duru; Sheng Teng Huang
國立臺灣海洋大學 2015-03 Service quality assessment in liner shipping industry: An empirical study on Asian shipping case Sheng-Teng Huang; Emrah Bulut; Okan Duru
國立臺灣海洋大學 2014-02 Shipping performance assessment and the role of key performance indicators (KPIs): Quality function deployment for transforming ship owner’s expectation Okan Duru ;Emrah Bulut; Sheng Teng Huang; Shigeru Yoshida
國立臺灣海洋大學 2013-12 Strategy Analyse and Performance Assessment for the Logistics Company Huang Sheng Teng;Gao;Z. Y.;Emrah Bulut;Yoshida Shigeru;; 黃聖騰
國立臺灣海洋大學 2013-08 Multi-layer quality function deployment (QFD) approach for improving the compromised quality satisfaction under the agency problem: A 3D QFD design for the asset selection problem in the shipping industry Huang Sheng Teng;Okan Duru;Emrah Bulut;Yoshida Shigeru;; 黃聖騰
國立臺灣海洋大學 2012-12 Service quality evaluation of international logistics company: an empirical case using QFD approach Huang Sheng Teng;Okan Duru;Emrah Bulut;Yoshida Shigeru;; 黃聖騰

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