臺灣學術機構典藏系統 (Taiwan Academic Institutional Repository, TAIR)

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Institution	Date	Title	Author
國立臺灣海洋大學	2016-05	Multi-dimensional service improvement under the multi-customer nature of container terminals	Sheng Teng Huang; Emrah Bulut;Okan Duru
國立臺灣海洋大學	2016-04-26	A Multi-Layer QFD Design for the Service Quality Assessment of Kansai International Airport-Japan	Emrah Bulut;Okan Duru; Sheng Teng Huang
國立臺灣海洋大學	2015-03	Service quality assessment in liner shipping industry: An empirical study on Asian shipping case	Sheng-Teng Huang; Emrah Bulut; Okan Duru
國立臺灣海洋大學	2014-02	Shipping performance assessment and the role of key performance indicators (KPIs): Quality function deployment for transforming ship owner’s expectation	Okan Duru ;Emrah Bulut; Sheng Teng Huang; Shigeru Yoshida
國立臺灣海洋大學	2013-12	Strategy Analyse and Performance Assessment for the Logistics Company	Huang Sheng Teng;Gao;Z. Y.;Emrah Bulut;Yoshida Shigeru;; 黃聖騰
國立臺灣海洋大學	2013-08	Multi-layer quality function deployment (QFD) approach for improving the compromised quality satisfaction under the agency problem: A 3D QFD design for the asset selection problem in the shipping industry	Huang Sheng Teng;Okan Duru;Emrah Bulut;Yoshida Shigeru;; 黃聖騰
國立臺灣海洋大學	2012-12	Service quality evaluation of international logistics company: an empirical case using QFD approach	Huang Sheng Teng;Okan Duru;Emrah Bulut;Yoshida Shigeru;; 黃聖騰

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