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Institution	Date	Title	Author
朝陽科技大學	2012-12	運用Kano與Refined Kano模式探討企業導入QR Code對服務品質之影響	黃勇富;方柏人; Huang, Yung-Fu;Fang, Po-Jen
朝陽科技大學	2011-12-31	運用Kano與Refined Kano模式探討企業導入QR Code對服務品質之影響	方柏人; Fang, Po-Jen

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