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Institution	Date	Title	Author
南台科技大學	2008-08	關係行銷、服務品質、顧客價值對顧客滿意度影響之研究─以台南地區行動通訊服務業為例	Min-Tsai Lai; Hsin Chang; 賴明材; 張鑫
南台科技大學	2008	關係行銷、服務品質、顧客價值對顧客滿意度影響之研究-以台南地區行動通訊服務業為例	張鑫; Hsin Chang

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