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Institution	Date	Title	Author
真理大學	2011	緒勞務、組織公民行為是否影響服務品質	劉瀞嶸; Liu, Jing-Rong
真理大學	2011	情緒勞務、組織公民行為是否影響服務品質	劉瀞嶸; Liu, Jing-Rong

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