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Institution	Date	Title	Author
亞洲大學	2015	探討顧客與第一線服務人員的友誼關係之研究-以越南銀行為例	Ngo, Ha Thi Hong
亞洲大學	2015	Evaluating Service Friendship between Customers and Front-line Employee in Vietnamese Commercial Banks: Antecedents and Concequences	Ngo, Ha Thi Hong

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