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臺灣學術機構典藏系統 (Taiwan Academic Institutional Repository, TAIR)
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Institution Date Title Author
義守大學 2014-03 The impact of customer knowledge and customer relationship management on service quality Shu-Mei Tseng;Pin-Hong Wu
義守大學 2011 顧客知識、知識鏈與顧客關係管理對服務品質的影響 吳品宏; Pin-Hong Wu

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