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Institution Date Title Author
元智大學 Aug-15 Improving Service Quality by Prioritizing Service Attributes Using SERVQUAL and KANO Model- A Case Study of Nursing Home in Taiwan Chinmei Chou; Cindy Sutanto; Shu-Kai Wu
元智大學 2018 運用風險優先數於臺灣地區鐵路車站與列車之事故(件)風險因子之研究 吳書愷; Shu-Kai Wu
元智大學 2015-08-02 Improving Service Quality by Prioritizing Service Attributes Using SERVQUAL and Kano Model Chin Mei Chou; Cindy Sutanto; Shu-Kai Wu

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