臺灣學術機構典藏系統 (Taiwan Academic Institutional Repository, TAIR)

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臺灣學術機構典藏系統 (Taiwan Academic Institutional Repository, TAIR)

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Institution	Date	Title	Author
國立政治大學	2013-02	Customer negative events and employee service sabotage: The mediating role of employee hostility and the moderating roles of personality and group affective tone	蔡維奇; Chi, Nai-Wen ; Tsai, Wei-Chi ; Tseng, Shu-Min
國立政治大學	2009	知覺展示規則、顧客負面事件與服務人員情感傳遞的關係：正、負向團隊情感氛圍的干擾效果及情緒勞動的中介效果	曾淑敏; Tseng, Shu-Min
東海大學	2003	應用於電容器上之聚3甲基噻吩/白金之製備與特性	曾淑敏; Tseng, Shu-Min

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