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Institution Date Title Author
國立臺灣海洋大學 2012-06 Applying quality function deployment to enhance customer satisfaction of shipping service company in Taiwan Huang Sheng Teng;Yoshida;S.;; 黃聖騰
國立臺灣海洋大學 2011 Applying Fuzzy QFD to the study on improving the service quality of logistics service: an empirical study of home delivery industry in Taiwan Huang Sheng Teng;Yoshida; 黃聖騰
國立臺灣海洋大學 2011 Multi-Layer Quality Function Deployment(QFD)Approach for improving the compromised quality satisfaction under the agency problem Duru;O. .;Bulute;E.;Huang;S.T;Yoshida;S.;; 黃聖騰

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