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Institution Date Title Author
國立屏東大學 2007 The interaction effect of HR-service capability, IT-service capability, and MK-service capability on e-CRM performance- A resource-based theory perspective 陳震遠;Yang, Yi-Feng;Yu, Jing-Ying
國立屏東大學 2007 The empirical banking e-service study: the effect of marketing interaction relationship on its e-CRM process to the performance- A mediation-moderation approach 陳震遠;Yang, Yi-Feng;Yu, Jing-Ying
國立屏東大學 2007 The empirical banking e-service study: the effect of marketing interaction relationship on its e-CRM process to the performance- A mediation-moderation approach 陳震遠;Yang, Yi-Feng;Yu, Jing-Ying

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