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臺灣學術機構典藏系統 (Taiwan Academic Institutional Repository, TAIR)
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Institution Date Title Author
國立成功大學 2014 Effects of service quality and customer satisfaction on customer loyalty in high-speed rail services in Taiwan Chou, Pin-Fenn; Lu, Chin-Shan; Chang, Yu-Hern
國立成功大學 2012-07 An evaluation of influenza preventive measures on airlines: a passenger\'s perspective Chou, Pin-Fenn;Lu, Chin-Shan
國立成功大學 2009-05-27 旅客認知服務品質、轉換成本、價值與忠誠度關係之研究---以台灣高速鐵路公司為例 周萍芬; Chou, Pin-Fenn
國立成功大學 2009 Assessing Service Quality, Switching Costs and Customer Loyalty in Home-Delivery Services in Taiwan Chou, Pin-Fenn; Lu, Chin-Shan

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