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Showing items 1-4 of 4 (1 Page(s) Totally) 1 View [10|25|50] records per page
國立高雄大學 |
2012 |
IPA-Kano model: A new tool for categorizing and diagnosing service quality attributes
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郭英峰; Chen, J.Y.; Deng, W.J. |
國立高雄大學 |
2009 |
The relationships among service quality, perceived value, customer satisfaction, and post-purchased intention in mobile value-added services
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郭英峰; Wu, C.M.; Deng, W.J. |
國立高雄大學 |
2008 |
Revised importance-performance analysis: Three-factor theory and benchmarking
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Deng, W.J.;郭英峰; Chen, W.C. |
國立高雄大學 |
2008 |
Revised planning matrix of quality function deployment
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Deng, W.J.;郭英峰 |
Showing items 1-4 of 4 (1 Page(s) Totally) 1 View [10|25|50] records per page
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