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臺灣學術機構典藏系統 (Taiwan Academic Institutional Repository, TAIR)
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Institution Date Title Author
中國文化大學 2012 Comparative analysis of experience-oriented customer needs based on the Kano model: an empirical study Ko, HT (Ko, Hsien-Tang); Lu, HP (Lu, Hsi-Peng); Yu, HJ (Yu, Hueiju)
中國文化大學 2012 Integrating Kano model with strategic experiential modules in developing ICT-enabled services An empirical study Yu, HJ (Yu, Hueiju); Ko, HT (Ko, Hsien-Tang)

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