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"ko ht ko hsien tang"
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| 中國文化大學 |
2012 |
Comparative analysis of experience-oriented customer needs based on the Kano model: an empirical study
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Ko, HT (Ko, Hsien-Tang); Lu, HP (Lu, Hsi-Peng); Yu, HJ (Yu, Hueiju) |
| 中國文化大學 |
2012 |
Integrating Kano model with strategic experiential modules in developing ICT-enabled services An empirical study
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Yu, HJ (Yu, Hueiju); Ko, HT (Ko, Hsien-Tang) |
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