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Institution Date Title Author
國立成功大學 2016-09 Customer participation, value co-creation and customer loyalty - A case of airline online check-in system Chen, Ching-Fu;Wang, Jing-Ping
亞洲大學 2012 Customer perceptions of airline social responsibility and its effect on loyalty 林宜欣;Lin, Yi-Hsin
國立成功大學 2012-05 Customer perceptions of airline social responsibility and its effect on loyalty Chen, Fang-Yuan; Chang, Yu-Hern; Lin, Yi-Hsin
國立臺灣科技大學 2005 Customer perceptions of e-service quality in online shopping 李國光
國立臺灣科技大學 2005 Customer perceptions of e-service quality in online shopping Lee, G.;Lin, H.
國立臺灣海洋大學 2005 Customer perceptions of e-service quality in online shopping Gwo-Guang Lee, Hsiu-Fen Lin
國立臺灣海洋大學 2005 Customer perceptions of e‐service quality in online shopping Gwo‐Guang Lee;Hsiu‐Fen Lin
國立成功大學 2008-06-17 Customer Perceptions System’s Characteristics and Online Banking in Bangladesh 班娜吉; Quadir, Benazir
淡江大學 1996-06 Customer Profitability Analysis: A CAPM Approach 劉聰衡
國立交通大學 2019-04-02T06:04:16Z Customer Purchase Behavior Prediction from Payment Datasets Wen, Yu-Ting; Yeh, Pei-Wen; Tsai, Tzu-Hao; Peng, Wen-Chih; Shuai, Hong-Han
南台科技大學 2010 CUSTOMER PURCHASE INTENTION TOWARDS STRATEGIC ALLIANCE PRODUCT 范氏明翠; Pham Thi MInh Thuy
國立臺中教育大學 2020-12 Customer Purchase Intention, Design and Marketing of Cultural and Creative Products in Normal Universities and Colleges: A Case Study of a Normal University in Coastal Area of China Zhuang, Le; 莊樂
國立臺灣科技大學 2012 Customer reactions to encountering consecutive service failures Wu, C.-C.;Lo, Y.H.
國立臺灣海洋大學 2009 Customer Relationship Investments, Value to the Customer, and Value to the firm : integrating attributes and benefits Wen-Hung Wang; Chiung-Ju Liang; Kishwar Joonas
國立臺灣海洋大學 2009-10 Customer Relationship Investments, Value to the Customer, and Value to the firm : integrating attributes and benefits Wen-Hung Wang;Chiung-Ju Liang;Joonas, Kishwar
中原大學 2002-11 Customer Relationship Management (CRM) in the Financial Services---A Case Study Liu, Su-Houn;Pi, Shih-Ming;Liu, Ting-Hao;Wang, Pei-Chi;Mok, Chong-Shun
樹德科技大學 2011 Customer Relationship Management (CRM) Software Implementation: A study on Agribank Hanoi, Viet Nam 梅文甲; Mai Van Giap
元培科技大學 2015 Customer Relationship Management Activities and Operational Performance in Taiwan Engineering Consultant Companies Chung, Yi-Chan
元智大學 2006-06 Customer relationship management and financial services: The effects of CRM practices and multiple channels on customer loyalty 陳家祥; Russell K.H. Ching
國立臺灣海洋大學 2012-03 CUSTOMER RELATIONSHIP MANAGEMENT AND FIRM PERFORMANCE: AN EMPIRICAL STUDY OF FREIGHT FORWARDER SERVICES Kuo-Chung Shang;Chin-Shan Lu
國立成功大學 2012-02 CUSTOMER RELATIONSHIP MANAGEMENT AND FIRM PERFORMANCE: AN EMPIRICAL STUDY OF FREIGHT FORWARDER SERVICES Shang, Kuo-Chung; Lu, Chin-Shan
國立政治大學 2015-09 Customer relationship management and innovation as performance drivers Hu, H.-H.; Hu, Hsin-Yi; Parsa, H.
淡江大學 2003-11 Customer Relationship Management and Performance Improvement by e-CRM in Sales and Market and Service 李旭華; Lee, Hsu-hua
國立東華大學 2006-11-23 Customer relationship management drivers for e-government in Taiwan Liu, Han-Yuh; Lee, T. Y.; 劉漢榆
國立政治大學 2001 Customer Relationship Management for Broadband Mobile Communication and Commerce 陳瑞龍; Chen, Jui-Lon

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