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Institution	Date	Title	Author
中國文化大學	2010-10	Customer-Oriented Public Service in Township Administration: Enabling Quick Response	Yu, HF (Yu, Hui-Fun); Wang, KY (Wang, Kuo-Yan); Shen, CY (Shen, Chun-Ying)
國立中山大學	2006	Customers Acting Badly	Y.H. Jou; C.M. Yang; Y.F. Liu
元智大學	2018-06-17	Customers innovation service adoption and nonadoption behaviour	Ching-Ying Yu; Fang-Mei Tseng; Hsuan-Chi Hwang
國立成功大學	2007-06-26	Customers Perceived Trust Perceived Usefulness Attitudes towards Advertising Attitudes towards the Use of Legal Services and Behavioral Intention in Panama	齊娃娜; Bernal, Giovanna
元培科技大學	2007-11-24	Customers prefer the Bancassurance Alliance Model	Cheng-Ru Wu;Chin-Tsai Lin;Yu-Fan Li
國立臺灣科技大學	2009-11-06	Customers Switch Behavior- A Case of Travel Agencies	賴文儀
國立中山大學	2009-04	Customers' expectations towards complaint handling in airline service: Effects of privilege status and reasonability of demands based on cue-arousal theory	W.B. Chiou;M.H. Chang;C.C. Yang
國立臺灣大學	2008	Customers' Participation in Coalition Loyalty Programs: Analyses of Antecedents, Mediators and Consequents	Huang, Hengchiang, Shih-Ju Wang and Chia-Wen Chen
國立中山大學	2005-12	Customers' perceptions toward complaint handling in airline service: Based upon Kelly’s attribution theory	W. Chiou;S. Wan;M. Chang
元智大學	Sep-15	Customers'' Attribution of Blame in Chain Stores Settings: The Perspectives of Relationship Orientation	Chen, Yi-Mu; Huang, Tseng-Lung

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