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Institution	Date	Title	Author
國立政治大學	2017-03	Customer Engagement within Multiple New Media and Broader Business Ecosystem - a Holistic Perspective	苑守慈; Yuan, Soe Tsyr;Chou, Szu-Yu;Yang, Wei-Cheng;Wu, Cheng-An;Huang, Chih-Teng
臺大學術典藏	2022-05-31T06:05:11Z	Customer engagement, consumption and firm performance in a multi-actor service eco-system: The moderating role of resource integration	Ho, Mia Hsiao-Wen; Chung, HFL; Kingshott, R; Chiu, CC
臺大學術典藏	2022-05-31T05:58:55Z	Customer engagement, customer equity and repurchase intention in mobile apps	Ho, Mia Hsiao-Wen; Chung, Henry F.L.
元智大學	2012	Customer Engagement: Antecedents and Its Impacts on Service Innovation and Financial Performance	黃照倫; Chao-Lun Huang
國立成功大學	2012-05-25	Customer Engagement: Conceptualization Measurement and Application in the Service-Dominant Logic Context	譚濟雪; Myagmarsuren, Odonchimeg
國立成功大學	2020-07-08	Customer Equity Drivers Customer Satisfaction and Loyalty: The Case of Private Hospital	蘇莎雅; Suwannaphirom, Phisatthaya
建國科技大學	2014-05-23	Customer Expectation Views’ Analysis on Personality Traits, Professional Competency and Customer Satisfaction for ISO 9001 QMS Auditors – A Preliminary Investigation in Taiwan	廖仁傑, ;Liao, Ren-Chieh
南亞技術學院	2008/10/06	Customer Expectations and Hotel Service : A Study in a Business Hotel in Taiwan	李瑾玲
國立高雄餐旅大學	2010-02	Customer focus, service process fit and customer relationship management profitability: the effect of knowledge sharing	顧景昇; Fan, Yi-Wen;Ku, Edward C. S.
國立臺灣科技大學	2010	Customer focused system for pre-sale housing customisation using case-based reasoning and Feng Shui theory	Juan Y.-K.; Chien S.-F.; Li Y.-J.

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