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Institution	Date	Title	Author
國立成功大學	2020-07-08	Customer Equity Drivers Customer Satisfaction and Loyalty: The Case of Private Hospital	蘇莎雅; Suwannaphirom, Phisatthaya
建國科技大學	2014-05-23	Customer Expectation Views’ Analysis on Personality Traits, Professional Competency and Customer Satisfaction for ISO 9001 QMS Auditors – A Preliminary Investigation in Taiwan	廖仁傑, ;Liao, Ren-Chieh
南亞技術學院	2008/10/06	Customer Expectations and Hotel Service : A Study in a Business Hotel in Taiwan	李瑾玲
國立高雄餐旅大學	2010-02	Customer focus, service process fit and customer relationship management profitability: the effect of knowledge sharing	顧景昇; Fan, Yi-Wen;Ku, Edward C. S.
國立臺灣科技大學	2010	Customer focused system for pre-sale housing customisation using case-based reasoning and Feng Shui theory	Juan Y.-K.; Chien S.-F.; Li Y.-J.
國立成功大學	2008-06-17	Customer Intention of using Self Service Technology of Bank in Cambodia	陳淑平; Sophea, Pan
南台科技大學	2010	Customer Intention to Use Strategic Alliance Product: The Perspectives of the Theory of Planned Behavior (TPB)	潘明志; C.P. Joseph Praveen
亞洲大學	2013	Customer involvement in the process innovation: Antecedents, mediation and performance	Anonymous
中國文化大學	2021-10-06	Customer involvement, business capabilities and new product performance	Chen, Yen-Chun; Arnold, Todd; Tsai, Hsien-Tung
元智大學	2015-07-19	Customer Knowledge Creation through Knowledge Sharing: Model Development and Cross Cultural Investigation	Hua-Hung Weng; Sadia Deen

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